Contact Us
We're Here to Help
Thank you for visiting Hovelariq.
If you have any questions about our products, your order, shipping, returns, refunds, or any other customer service matter, please contact our customer service team by email. We are happy to assist you and will do our best to provide clear and helpful support.
Contact Information
Brand: Hovelariq
Website: hovelariq.com
Operating Company:
Hubei Zhangyansheng Network Technology Co., Ltd.
Responsible Person:
Gong Jiabao
Email:
service@hovelariq.com
Phone:
+86 16578244765
Business Address:
Room 06, 15/F, Building 2, Zone B, Dazhou Xingcheng,
No. 189 Sangong Road, Hongshan District,
Wuhan, Hubei, China
Customer Service Hours
Monday–Friday: 9:00 AM–6:00 PM PDT
Messages received outside our customer service hours will be addressed during the next available business hours.
Orders & Product Questions
For questions regarding a product, order status, payment, delivery, or other shopping-related matters, please contact us at:
When contacting us about an existing order, please include your order number where possible. This helps us locate your order and provide assistance more efficiently.
Returns & Refunds
Hovelariq provides a 180-day return period, calculated from the date your order is received.
If you would like to request a return or have questions about our return and refund process, please contact us at:
Please contact our customer service team before sending any return package so that we can provide the appropriate return instructions.
For complete information regarding eligibility, return conditions, refund processing, and other applicable requirements, please refer to our Return Policy.
Shipping Questions
If you have questions about shipping options, shipping charges, delivery status, or an order that has not arrived as expected, please contact:
Our current shipping options include Standard Shipping and Express Shipping, with applicable shipping charges or free-shipping thresholds displayed during the shopping and checkout process.
Business Information
Hovelariq is operated by:
Hubei Zhangyansheng Network Technology Co., Ltd.
Address:
Room 06, 15/F, Building 2, Zone B, Dazhou Xingcheng,
No. 189 Sangong Road, Hongshan District,
Wuhan, Hubei, China
Email: service@hovelariq.com
Phone: +86 16578244765
Contact Us
For any questions or assistance, please contact us using the information below:
Email: service@hovelariq.com
Phone: +86 16578244765
Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM PDT
We appreciate your interest in Hovelariq and look forward to assisting you.
Last Updated: September 20, 2026