Terms of Service

Last updated: September 20, 2026

Welcome to Hovelariq.

These Terms of Service ("Terms") govern your access to and use of the Hovelariq website, services, products, and purchases made through our online store.

By visiting our website, placing an order, or using our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our website.

1. Company Information

This website is operated by:

Hubei Zhangyansheng Network Technology Co., Ltd.

Brand Name: Hovelariq

Website: hovelariq.com

Business Address:

Room 06, 15/F, Building 2, Zone B, Dazhou Xingcheng, No. 189 Sangong Road, Hongshan District, Wuhan, Hubei, China

Email:

service@hovelariq.com

Phone:

+86 16578244765

Customer Service Hours:

Monday-Friday
9:00 AM-6:00 PM PDT

2. Use of Our Website

By using this website, you agree that:

You are at least the age of majority in your country or state of residence;
You will provide accurate and complete information when placing an order;
You will not use our website for any unlawful or unauthorized purpose;
You will not attempt to interfere with website security, functionality, or operation.

We reserve the right to refuse service to anyone for any reason permitted by applicable law.

3. Products and Product Information

We make reasonable efforts to display product descriptions, images, colors, dimensions, and specifications accurately.

However:

Product colors may vary slightly depending on device screens and display settings;
Product availability may change without notice;
Minor variations may occur due to manufacturing processes.

We reserve the right to correct product information, pricing errors, and availability information at any time.

4. Orders and Acceptance

When you place an order through Hovelariq, you agree that:

All information provided during checkout is accurate;
You are authorized to use the selected payment method;
Your order represents an offer to purchase products from us.

After receiving your order, you will receive an order confirmation email.

We reserve the right to accept or decline an order for reasons including:

Product availability;
Pricing errors;
Suspected fraudulent activity;
Incorrect customer information.

If an order is cancelled after payment has been processed, any eligible refund will be issued according to our Return & Refund Policy.

5. Pricing and Payments

All prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to update prices, promotions, and product offers at any time.

Payment must be completed before orders can be processed.

Accepted payment methods may include payment providers available during checkout.

By submitting payment information, you confirm that:

The payment information belongs to you or you have authorization to use it;
The information provided is accurate and complete.

6. Shipping Terms

Shipping methods, delivery estimates, and shipping fees are described in our Shipping Policy.

Available shipping options may include:

Express Shipping;
Standard Shipping.

Shipping fees are calculated according to order value and selected shipping method.

Current shipping offers include:

Express Shipping: $5.99 for orders $0.00-$48.99;
Free Express Shipping for orders $49.00 and above;
Standard Shipping: $2.99 for orders $0.00-$38.99;
Free Standard Shipping for orders $39.00 and above.

Delivery times are estimates and may vary due to carrier delays, holidays, weather conditions, or circumstances outside our control.

7. Returns and Refunds

We provide a 180-day return period starting from the date your order is delivered.

Customers may request a return within 180 days after receiving their order if the product meets the requirements described in our Return & Refund Policy.

For detailed information regarding:

Return eligibility;
Return procedures;
Refund processing;
Exchange requests;

please review our Return & Refund Policy.

8. Intellectual Property Rights

All content on this website, including but not limited to:

Logos;
Brand names;
Text;
Images;
Graphics;
Product descriptions;
Website design elements;

is owned by or licensed to Hovelariq and protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use any website content without prior written permission.

9. Prohibited Activities

You agree not to:

Use our website for illegal purposes;
Attempt to gain unauthorized access to our systems;
Upload malicious software or harmful code;
Misrepresent your identity or payment information;
Use our content for unauthorized commercial purposes.

Violation of these Terms may result in restriction or termination of access to our services.

10. Third-Party Services

Our website may use third-party services, including:

Payment processors;
Shipping providers;
Analytics services;
Marketing tools.

These third-party services operate under their own terms and privacy policies.

We are not responsible for the content, policies, or practices of third-party websites or services.

11. Disclaimer

We provide our website and products on an "as available" basis.

While we make reasonable efforts to maintain accurate information, we do not guarantee that:

The website will always operate without interruption;
Product information will be completely error-free;
All services will always be available.

To the maximum extent permitted by applicable law, Hovelariq shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

12. Limitation of Liability

To the extent permitted by law, Hubei Zhangyansheng Network Technology Co., Ltd. shall not be responsible for losses caused by:

Improper use of products;
Events outside our reasonable control;
Delays caused by third-party carriers;
Unauthorized use of customer accounts.

Nothing in these Terms limits rights that cannot legally be excluded.

13. Changes to These Terms

We may update these Terms from time to time to reflect:

Changes to our services;
Business adjustments;
Legal requirements.

The updated version will be posted on this page with a revised "Last updated" date.

Your continued use of our website after changes are posted means you accept the updated Terms.

14. Governing Law

These Terms shall be governed by and interpreted according to the laws of the People's Republic of China, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our services shall be handled according to applicable laws and regulations.