Contact
Last updated: September 20, 2026
Thank you for visiting Hovelariq.
We are always happy to assist you with any questions regarding our products, orders, shipping, returns, refunds, or other concerns.
Our customer support team is available to help provide a smooth and reliable shopping experience.
Get In Touch
If you have any questions, please contact us through the information below.
Customer Support Email
Customer Support Phone
☎ +86 16578244765
Customer Service Hours
Monday-Friday
9:00 AM-6:00 PM PDT
We typically respond to customer inquiries during our business hours.
Company Information
Hovelariq is operated by:
Hubei Zhangyansheng Network Technology Co., Ltd.
Website:
hovelariq.com
Business Address:
Room 06, 15/F, Building 2, Zone B, Dazhou Xingcheng, No. 189 Sangong Road, Hongshan District, Wuhan, Hubei, China
Order Support
For questions related to your order, please include the following information when contacting us:
- Order number;
- Customer name;
- Email address used during checkout;
- Product name;
- Details of your request.
Providing this information helps us respond faster and provide accurate assistance.
Shipping Questions
For shipping-related questions, please contact us regarding:
- Order tracking;
- Delivery status;
- Shipping delays;
- Address updates.
Our current shipping options include:
Express Shipping
Estimated delivery:
5–10 business days
Shipping rates:
- Orders $0.00–$48.99: $5.99
- Orders $49.00 and above: Free Express Shipping
Standard Shipping
Estimated delivery:
8–15 business days
Shipping rates:
- Orders $0.00–$38.99: $2.99
- Orders $39.00 and above: Free Standard Shipping
Returns & Refund Assistance
We provide a:
180-day return period starting from the date your order is delivered.
If you need help with:
- Return requests;
- Refund questions;
- Damaged products;
- Incorrect items;
please contact our customer service team:
Please include your order number and details of the issue.
Product Questions
For questions about:
- Product materials;
- Product size;
- Care instructions;
- Product availability;
please contact us before placing your order.
Our team will be happy to assist you.
Business Inquiries
For partnership opportunities, wholesale inquiries, or other business-related questions, please contact:
Contact Form
You may also contact us through the form on this page.
Please provide accurate information so our team can respond efficiently.
About Hovelariq
Hovelariq is committed to providing thoughtfully selected home and lifestyle products designed to bring comfort and convenience to everyday living.
We focus on creating a reliable online shopping experience through quality products and responsive customer support.
Contact Information
Hovelariq Customer Service
Company:
Hubei Zhangyansheng Network Technology Co., Ltd.
Address:
Room 06, 15/F, Building 2, Zone B, Dazhou Xingcheng, No. 189 Sangong Road, Hongshan District, Wuhan, Hubei, China
Email:
Phone:
+86 16578244765
Customer Service Hours:
Monday-Friday
9:00 AM-6:00 PM PDT